Returns & Exchanges
We want you to love your CHIGEE fashion pieces, but if you are not completely satisfied, we offer a 30-day return policy for items in their original, unworn condition with tags attached. Please ensure all returns are initiated through our online portal to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact.
- 3.Ship It Back
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.